Job overview

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment.

We are recruiting for our Individual Placement and Support (IPS) team in the London Borough of Tower Hamlets. We are a Centre of Excellence and adhere closely to the principles of the IPS model in supporting people in to employment.


You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences.

You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.


  • Manage a caseload of 20-25 clients affected by mental health issues to secure and sustain paid employment.
  • Working towards project targets, covering job outcomes, job sustainment and weekly employer contacts.
  • Discuss and provide support to clients around disclosure of mental health problems to prospective employers.
  • To support clients prior to or when in work by providing information on permitted working, work allowances under Universal Credit, better-off calculations and budgeting.
  • To work collaboratively with WWT Peer Specialists and other teams in Working Well Trust.
  • To work with key stakeholders including the DWP, job brokerage agencies and training providers.

The person

  • Experience/understanding of working with people with mental health support needs, or a similar client group within health, social services or the voluntary sector.
  • Proven experience of meeting and exceeding outcomes and targets.
  • Experience of managing multiple tasks at any one time.