Resilience Stories during COVID-19 Lockdown

Resilience Story: Norfolk & Waveney Mind

Lydia Greyson, an IPS Team Leader from Norfolk & Waveney Mind shares an inspirational case study of how she and her clients have risen to the challenge:

“I just wanted to share a little success story to reiterate why I totally believe in and am invested in IPS. The belief we have in our clients that anything is possible is infectious, this is then transmitted to the clinicians who in turn become inspired and motivated which then becomes a joint effort in enabling our clients to achieve their goals.

I am supporting a 19-year-old young man into employment who lives in an area that I am constantly being reminded as being a deprived area, however that to me then becomes more of a challenge which I love as I am very competitive! 

When I made initial contact with this young man I notified his Care Coordinator to say how amazing he sounded and she also was oozing enthusiasm and saying how proud she was of him. I asked him when he would like to see himself in work, he said within 2 weeks – we shook on it as it was to be a joint effort whereby we were both setting ourselves a challenge. This was roughly 2 weeks ago when the crisis was just beginning to take a hold, in fact I think he was one of my last face to face appointments, therefore all of the work we have carried has been remote. His long term goal is to work within the environmental sector in some capacity, his current ambition is to earn some money to go travelling for a year before he focuses on his career. Due to the Covid outbreak our direction needed to change, I explained what roles were now available and he totally adapted his outlook and said he wanted to ‘do his bit’ for the NHS and help people during this time if he could.

I was able to source several opportunities for him through employer engagement and existing contacts, cycled to hand deliver his CV to several supermarkets and registered with an agency supplying hospital cleaners.

I am proud to say that he is due to start a cleaning role at a care home today and has registered for cleaning at his local hospital and has an interview at Morrisons next week.

With his permission and with input from his Care Co, I’ve agreed with him that I will be creating a case study based on his journey and ongoing support as he has some barriers to overcome. His words were “if it helps others then I am fine with

There really is no such thing as can’t and our clients are proof of that even during these critical times we are all facing; being resilient, working together and rising to the challenge is paramount.

Norfolk and Waveney Mind is a mental health charity that believes no one should have to face a mental health problem alone and offer IPS to support individuals to secure sustainable employment:

IPS Grow - Change Minds. Change Lives.