Deliver and recruit for a high-quality IPS service

Delivering best practice IPS
There is wide variation in IPS services in the UK. This page aims to share some best practice tools and templates to help you deliver IPS to best practice standards and get the best outcomes for your clients. 

See how well you’re doing
IPS fidelity reviews are a way of measuring whether a service is delivering best practice IPS. Evidence has shown that services with higher fidelity scores tend to get better job outcomes for their users. The tools below can help you prepare for a fidelity review and get best results.  

Identify and implement improvements
Along with fidelity reviews, IPS Grow encourages services to measure their outcomes in a standard way to enable benchmarking and support services to improve. The tools below can help you measure your outcomes consistently. 

Delivering effective IPS

A range of support and resources are available to IPS services to help them develop and deliver high-quality evidence-based employment services. On this page you can find out about some of the support available and download tools to help your service.

The following tools and templates are free-to-access resources for IPS teams and practitioners. Not all tools will necessarily be suitable for every service; feel free to draw on those you find helpful for inspiration as well as any others you may require during the development and delivery of your service. Remember to always adapt the tools to local requirements or regulations. 


Introduction to the IPS Grow operational tools


Template partnership agreement

Template agreement between the commissioner, Mental Health Trust and the IPS service provider.


Honorary contract application

This form could be used within a Trust when an external provider is delivering the IPS service.


Honorary contract offer letter

Outline honorary contract to allow an external organisation’s IPS specialist work within a Trust.


Referral form

Template form where a written referral is required.


Vocational profile

This can help to explore and identify the service users’ job goals.


Vocational action plan

This plan aims to set out the steps needed to achieve the long term job goal.


Job canvassing sheet

This form could be used by a service user to track their job canvassing activity if helpful.


Personal information

Pros and cons of sharing health information with an employer.


Skills development review

This template allows the Employment Specialist and the service user to review progress regularly.


In work support plan

Plan to give a job placement the best chance of success. 


Job verification form

To support collection of evidence for job outcomes, where required.


Supervision form

This aims to promote reflective practice by employment specialists. 


Employer contact log

To help employment specialists track their employer engagement activity.


Monitoring referrals

This tool outlines a way for you to monitor/analyse where your referrals are coming from. 


Service delivery tips

This guide offers suggestions on ways to best build a IPS service and engage with relevant stakeholders.


IPS description for clinicians

This template aims to provide a basic introduction to an IPS service aimed at an audience of clinical staff. 


IPS tool for clinicians

A guide and tool for clinicians to explore employment goals with service users. 


Standard data set

Standard data set for IPS services to measure performance. 


Recruiting for IPS

Recruiting the right people to form part of an IPS team is crucial. Designed to help IPS teams when recruiting new staff or developing existing staff, the following tools are intended to function as guides and resources to be used or adapted as required.  

Recruitment guidance

Guidance for recruiting staff to IPS services, including assessment framework and tools. 


Competency framework

Sample competency framework for IPS employment specialist (ES) and team leader (TL) roles. 


​Job description - ES

Template job description for an employment specialist (ES).


​Job description - TL

Template job description for a team leader (TL).


Staff induction checklist

Sample induction and training checklist. 


Training outline

Sample training outline for IPS staff.