Job overview

Do you believe you have the skills to support people back into employment? Do you take pride in what you do, and can you think creatively about how different organisations can work together to deliver a better service?

Are you happy to talk with employers and help match people into meaningful work?

If this sounds like you, then you might be ideal for our new Employment Advisor.

Role

You will manage a caseload of clients of people in structured treatment for drug and/ or alcohol use to assist them in securing sustainable paid employment in line with their preferences.

You will deliver the Individual Placement and Support (IPS) approach (for which training will be given); providing person centred advice and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.

You will work as part of a community drug and alcohol treatment service, maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment.

Responsibilities

  • Manage a caseload of around 25 clients in structured treatment for substance use who are motivated to start/return to work.
  • Deliver the Individual Placement and Support (IPS) approach for which training will be given.
  • Meet and support clients to understand their key skills, aspirations and goals through completing a Vocational Profile and produce an Action Plan to help them obtain and sustain competitive employment. This includes support with their job search, CV production, application forms, interview techniques and career development.
  • Assess client support needs related to work which may include benefits/welfare advice, disclosure of mental health symptoms etc., and provide support & guidance.
  • Attend weekly clinical team meetings as an embedded IPS practitioner.
  • Source job opportunities for clients through tailored job search and regular contact with local employers to explore hidden as well as advertised employment opportunities.
  • Provide education and support to employers, as agreed with the individual, which may include negotiating adjustments, return to work strategy and on-going contact with the employer to ensure job retention.
  • Build relationships with colleagues in clinical teams to engage and generate referrals and create collaborative working partnerships with clinical staff (promoting employment as a positive intervention in the recovery journey).
  • Once employment has been secured continue to provide quality service through conducting regular visits, effective monitoring and in-work support to clients and employers to help sustain employment.
  • To build and maintain employer relationships and maintain employer engagement database.
  • Arrange regular meetings with clients to monitor and review progress pre- and post-employment.
  • Spend time getting to know local employers, to negotiate job opportunities that meet each individual’s strengths, needs, abilities and preferences.
  • To challenge inequalities experienced by clients and address existing discrimination, whilst ensuring a process of learning for the organisation.
  • Work with employers to promote the service, identify job opportunities and ensure appropriate strategies are in place to reduce barriers in the workplace – this can include exploring ‘job carving’ i.e. carving small slices of work from the duties other staff do not have time to do.
  • To develop effective working relationships with a range of external agencies who can help individuals to achieve their employment goals. This may include local colleges and training providers.
  • To prepare individuals for employment through assessing each person’s individual employment needs through vocational profiling, and then actively support them to achieve their employment goals, in partnership with the clinical team.
  • To promote the benefits of supporting clients to access employment within the clinical team and external employers, aiming to raise the profile of IPS services, and raise expectations around the ability of clients to access paid employment.
  • To work with client keyworkers and clinical staff, including through case conferencing, to ensure that clients receive appropriate support from everyone involved in their care during the return to work process.
  • To provide advice and support to employers, as agreed with the individual, which may include negotiating adjustments and on-going contact with supervisors to ensure job retention.
  • To assess individual support needs related to work which might typically include help with welfare benefits, travel to work, managing health at work etc.
  • To work flexibly on occasion as required by clients and employers, which may require some working out of normal office hours.

The person

  • Educated to a degree level or equivalent experience.
  • Experience working in employment services supporting people to obtain or keep work.
  • Experience of working with someone on a one-to-one basis.
  • Experience of managing multiple tasks at any one time.
  • Experience of working assertively to influence decision makers.
  • Experience/understanding of working with people with substance use support needs, or a similar client group within health, social services or the voluntary sector.
  • An understanding of the employment needs, and challenges faced by people who experience labour market exclusion.
  • Developing a knowledge of a broad range of occupations and jobs.
  • Able to use IT and tools such as MS Word, PowerPoint and Excel.
  • Good motivational, communication and listening skills.
  • Outstanding interpersonal skills and ability to build rapport with a range of people.
  • Good organisational ability.
  • Natural ability to build close, trusting and productive relationships with people.
  • Team orientated and works collaboratively within a mixed-disciplinary team.
  • Ability to work independently and use initiative to develop and promote a service.
  • Non-judgemental and trustworthy.
  • Empathy with the needs of those with mental health support needs.
  • Passion and drive to make a positive difference to people’s lives.
  • Highly motivated with a genuine belief that someone affected by drug and/or alcohol dependence can find paid employment.
  • Resilient and tenacious to not give up despite setbacks and frustrations.
  • Self-aware of personal strengths and weaknesses and actively invest in personal and professional development.
  • Willingness to travel within the area.
  • A preparedness to work flexible hours through prior agreement as the needs of the job dictate.
  • Ability to see solutions rather than problems.