How long have you worked in IPS?

One Year

Why did you want to become an IPS Employment Specialist?

I suffer from mental issues myself, mainly, PTSD, I know how difficult it can be to access services and make the most out of one’s situation. I feel that I can relate to my client base and give them a sense of worth, hope and optimism for the future.  

I believe that a mental health issue should be as remarkable as a scab on a knee. 

What were you doing before this?

I worked for a charitable organisation as an outreach worker. I have several qualifications in advice and guidance and mentoring and teaching. I also have a degree in history and politics. 

What skills have you gained working in IPS, and have you used any prior transferrable skills in this role?  

I have used my counselling skills, my advice and guidance skills, my teaching skills and my interest in psychology and philosophy. I always allow my clients to speak freely and openly and do not judge in any shape or form.  

In terms of skills gained, I believe that I have strengthened my cultural awareness and learned a great deal about how NHS services operate.

What’s the best bit about your job? 

when a patient or a patient’s parent tells me that I have made them feel cared for and listen to, and that I know I have had a positive effect on their life and their mental health. 

Can you share any standout moments or ‘wins’ you have been particularly proud of?

I have a young man on my caseload suffering from psychosis who wanted to be an electrician. As a qualified electrician myself I was able to help him with his application for an apprenticeship. I also spoke to the employer and explained his mental health condition and allowed him reasonable adjustments at the interview stage and in the workplace. He is still working for them and attending college regularly, and I am in touch with his doctor and care coordinator to ensure that he continues to get medical help while at work. 

I am proud of my team colleagues and managers as we are all working with our clients in mind. We also realise that taking on the fight to improve our patients’ mental health can be stressful and demanding. We are always there for each other and have a good strong sense of camaraderie. 

What piece of advice would you give to someone who is considering applying for a job as an IPS Employment Specialist? 

The job is challenging but incredibly rewarding. Approach each day with an open mind. Some relationships can take a very long time to build. Don’t be nervous about asking questions. The same mental health diagnosis can affect people in drastically different ways; take each person on merit and have no preconceptions.